AHA Member Services
If you have just attempted to login, and have been returned to this page, please review the following list of possible problems.
Possible Login Problems
Forgotten Password: If you have forgotten your password, go to the password retrieval page and enter the email address that you used when you joined the AHA. If your email address is in our database, your password will be automatically emailed to you. Please be sure to check your spam folders if you don't see it within a few minutes.
Recently Joined: If you have recently joined the AHA by mailing in a new member form via the postal system, you may not yet be listed in the membership databases. Please allow at least two weeks for processing. During busy times of the year, processing may take up to four weeks.
Expired Membership: Please login and renew your membership, or use the new member form to initiate a new membership.
Inactive Membership: If you moved recently, or if for any reason the Post Office returned your last mailing, our membership department may have placed your membership on hold and labeled "inactive" until we get a new address. Please contact the membership department.
Cookies: Your browser must accept cookies to receive pages that are located in the Member Services section. (For more information, see the AHA Cookie FAQ.)
NOTE: We were not able to detect the presence of cookies on your browser. If you have already successfully logged in and then not been able to access a member service, your browser may be caching the error page. You may need to flush your browser's cache, or close your browser and start the login process over.
Norton Firewall Users: You may have enabled automatic rule creation, and it may have created a rule that is preventing you from successfully submitting the form data. For more on this, see: More information about disabling the firewall is available from the manufacturer at: http://www.symantec.com/techsupp/
Note: If you have corrected the way that you have entered your login name or password, and are still receiving this message, you may need to close your browser and start over.
If, after following the above, you are still unable to login, please send an email to helpdesk and a member of our staff will attempt to investigate your problem, and return your message within one business day.