Saturday, January 10, 2004

9:30–11:30 a.m.

88. The Consumer Revolution in U.S. Health Care
Marriott, Virginia Suite C

Chair: Susan Strasser, University of Delaware
Papers:

Impatient Consumers: American Medicine and the Modern Consumer Movement
Nancy Tomes, State University of New York at Stony Brook

Claims Denied: Private Health Insurance and Consumer Rights Consciousness
Beatrix Hoffman, Northern Illinois University
Comment: Allan Brandt, Harvard University